Many of our guests from New Iberia, Abbeville, Youngsville and Broussard have questions — and our team at Giles Buys Cars loves answering them! Whether you’re wondering how we calculate your Instant Cash Offer, when you can sell your car and what documents you need to bring for drop-off, we wanted to list the frequently asked questions we receive from our community for your convenience. Always feel free to give us a call if you have a more specific question, but keep scrolling below to learn more about how we do things here at Giles Buys Cars.
It’s a complicated process and one that includes many fluctuating factors. Since Kelley Blue Book®, a third party, is calculating your offer, you can trust that we have no influence over the amount. Taking into account your specific vehicle, account market conditions, used car prices, historical trends, regional differences and local market influences, Kelley Book Book®’s algorithm gives our customers an accurate offer that our dealership will verify in person.
Within minutes after submission. If we have several guests submitting their information at once, it may take a bit longer, but you should receive your offer very soon. Kelley Blue Book® does not give an offer for all makes and models (see below), so if your vehicle is in one of the unavailable categories, you will not receive an Instant Cash Offer.
Nothing — it’s free! Kelley Blue Book® does not charge a fee to receive or redeem the offer.
Great question. Once submitted, your KBB® Instant Cash Offer is valid for seven days. Bring in your vehicle and your offer for it to be honored in person. After seven days, you can resubmit your offer, but the amount may change.
Absolutely not! If you are not satisfied with your offer, or for another reason you have changed your mind about selling your car, you are free to walk away.
Of course! If your car is not in an otherwise excluded category, we accept all makes and models in most conditions. Fill out our form to see how much you could receive for your car.
If your model has one or more of these issues, Kelley Book Blue® considers your model ineligible to participate in its Instant Cash Offer: low value due to age or condition, title issues (like salvage, taxis or limousines), market volatility, unresolved recalls, vehicle modifications or if the vehicle has been at an auction within the last 45 days.
Of course! If you’ve financed or leased your vehicle from one of the Giles dealerships, we will process any necessary paperwork so that you can pay off your vehicle and pay any necessary fees. The remaining equity is yours to cash in or use toward another purchase or lease! If you’ve financed your vehicle, bring in your lienholder information. If you’ve leased your vehicle, ask our team what paperwork they require.
When you bring your quote and vehicle to one of our dealerships, a member of our team will conduct a visual inspection of the exterior and interior, then test-drive the vehicle to confirm its working mechanical condition. If by our inspection we find that your online assessment doesn’t match your car’s condition, we may raise or lower our offer.
Don’t forget anything at home! To have your sale finalized, bring these documents and items with you to Giles Buys Cars:
Can’t find your question on our list? Give us a call, contact us online or stop by Giles Buys Cars in Lafayette, LA, to speak to a member of our team in person. We look forward to serving our customers from New Iberia, Abbeville, Youngsville and Broussard.
Giles Buys Cars